SHIPPING AND EXCHANGES

In this policy we set out details of the delivery methods and periods that apply to orders for our products made through our website.

We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process.

We will use reasonable endeavors to deliver your products on or before the date for delivery set out in the order confirmation or, if no date is set out in the order confirmation, within 7 days following the date of the order confirmation; however, we do not guarantee delivery by this date.
We do guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 30 days following the later of receipt of payment and the date of the order confirmation.

Orders to the UE outside of Italy, will be delivered within 3-7 labour days from date of confirmation of shipping. If the item the client has ordered is not in stock and has to be handcrafted, it can take up to a period of 7-9 labour days to arrive from the order’s ship date.

At the moment Black and Coral is only available to ship to the following countries: Italy, Austria, Belgium, Luxembourg, Germany, Netherlands, Denmark, France, UK, Croatia, Poland, Czech Republic, Slovenia, Spain (except Canary Islands, Ceuta and Melilla, at the moment. Soon it will also be possible.), Hungary, Bulgaria, Estonia, Ireland, Latvia, Lithuania, Portugal, Romania, Slovakia, Sweden.

If there are derivative customs charges, they will be assumed by the client.

*Shipments are free for orders from €150 and delivery in Spain.

ATTENTION: Due to safety and hygiene reasons, we cannot accept changes or returns on earrings and necklaces. No refund. We have exceptional cases specified in the section: Warranty Service.