Skip to content

*Free Shipping for all orders. CODE: STAYHOME

If you have any question about how it works our online purchase, please read our Terms and Condition of Sales for the online purchase of Black and Coral.

INTRODUCTION

These terms and conditions shall govern the sale and purchase of products through blackandcoral.com.
You will be asked to give your express agreement to these terms and conditions before you place an order on blackandcoral.com.
This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).

INTERPRETATION

In these terms and conditions:
  • "we" means [blackandcoral.com]; and
  • "you" means our customer or prospective customer, and "us", "our" and "your" should be construed accordingly.

ORDER PROCESS

The advertising of products on our website constitutes an "invitation to treat" rather than a contractual offer.
No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in this Section.
To enter into a contract through our website to purchase products from us, the following steps must be taken: [you must add the products you wish to purchase to your shopping cart, and then proceed to the checkout; if you are a new customer, you can choose if you want to create an account with us and log in; if you are an existing customer, you must enter your login details; once you are logged in in case you have an account with us, you must select your preferred method of delivery and confirm your order and your consent to the terms of this document; you will be transferred to our payment service provider's website, and our payment service provider will handle your payment; we will then send you an initial acknowledgement; and once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order].
You will have the opportunity to identify and correct input errors prior to making your order.

PRODUCTS

The following types of products are or may be available on our website from time to time: Jewelry and accessories.

  • Materials: Swarovski® and Bohemia Crystals (Czech Republic). [18 k Yellow / Rose Gold plated] 925 Sterling Silver. Gold plated Brass. Italian Suede. Nylon, rayon, cotton, silk and polyester yarns. Zirconias. Pearls. Corals. Semi-precious stones.

All materials are acquired in the European Union.
The metal parts are acquired in the European Union of suppliers that certify the plated and galvanized nickel free.


All the materials are non-toxic, nickel free, perfectly compatible with the directives of the European Union 2001/95 and 94/27/CE and conform to the European regulation N. 1907/2006 (REACH).
We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.
The color and the measurements of the products may vary minimally according to the products that we show in the images because they are handmade products. Each piece is unique.

PRICES

Our prices are quoted on our website.
We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force.
All amounts stated in these terms and conditions or on our website are stated [inclusive of VAT] OR [exclusive of VAT].
It is possible that prices on the website may be incorrectly quoted; accordingly, we will verify prices as part of our sale procedures so that the correct price will be notified to you before the contract comes into force.
In addition to the price of the products, you [will] OR [may] have to pay a delivery charge, which will be notified to you before the contract of sale comes into force.

PAYMENTS

You must, during the checkout process, pay the prices of the products you order.
Payments may be made by [any of the permitted methods specified on our website from time to time].
If you fail to pay to us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products ordered and/or by written notice to you at any time cancel the contract of sale for the products.
If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within [7 days] following the date of our written request:

  • an amount equal to the amount of the charge-back;
  • all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
  • an administration fee of [€ 25 including VAT]; and
  • all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 6.4 (including without limitation legal fees and debt collection fees), and for the avoidance of doubt, if you fail to recognize or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section.

DISCOUNT CODES

How to use the code? It is very easy, make your purchase as usual. In the checkout area enter the discount code below the products you have selected
in the Order summary section.

VALUE ADDED TAX (VAT)

In accordance with current regulations, all purchases made through the Website will be subject to Value Added Tax (VAT), which will be charged at the rate in force at the time of delivery.

SHIPPING AND EXCHANGES

Our policies and procedures relating to the delivery and Exchanges of products are set out in our Shipping and Exchanges section that we recommend you to visit it.
We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process.
We will use reasonable endeavors to deliver your products on or before the date for delivery set out in the order confirmation or, if no date is set out in the order confirmation, within 7 days following the date of the order confirmation; however, we do not guarantee delivery by this date.
We do guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 30 days following the later of receipt of payment and the date of the order confirmation.
We will only deliver products [to addresses on the UE] at the moment.
ATTENTION: Due to safety and hygiene reasons, we cannot accept changes or returns on earrings and necklaces. No refund. We have two exceptional cases specified in the section: Warranty Service.

WARRANTY SERVICE

Some of our Black and Coral jewels have a 6 month warranty service from the date of purchase.

Due to the fragility of some of the pieces, some products [specified*] have a period warranty: 6 months. If during this period the jewel suffers any damage [specified**], write us an email to info@blackandcoral.com. In approximately 1-2 days Black and Coral will contact you to proceed with the exchange and repair of the product, which will be performed with no extra charges.*Products: Christine Crystal & Pearls Earrings. Christine Crystal & Coral Earrings.  Christine Silver Crystal & Pearls Earrings. Louise Crystal & Pearls Earrings. Florence Pearl Choker Necklace. Claire Pearls Necklace. Paola Pearls Necklace. Ariane Pearls & Onyx Necklace. Paty Pearl & Coral Necklace. Lucy Pearls & Onyx Necklace. Sarah Pearls & Coral Necklace. **Such as the breakage of the thread that binds the pearls/corals/semi-precious stones.
Process:
  1. Customer must notify by email sent to info@blackandcoral.com indicating the object [Product Warranty] the order number, and the product.
  2. The product must be sent assuming Black and Coral shipping costs. You must ask Black and Coral to pick up the product package within 14 days of receiving the item and with its original jewelry case protected to Black and Coral (C / Orense 29, 28020, Madrid). You must agree with the company to request a date. In case the package is not in perfect condition because the client has not taken the measures of protection of the it, the client will be notified by Black and Coral and the company will not be responsible for the expenses of the new shipment to the client. Formalized the process will proceed to change/repair the product.

Black and Coral is not responsible for:

lost or not received packets that have been sent by customer for replacement or repair.
pieces that have been damaged by customer due to incorrect use and/or improper preservation of the jewelry.

    REPAIR AND MAINTENANCE JEWELRY SERVICE

    Our repair and maintenance jewelry service will be valued for each piece by means of an estimate individually specific to each case.

    Process:

    1. Customer must notify by email sent to info@blackandcoral.com indicating the object [Repairs and Maintenance Service], the order number and the product. You must specify the damage to be repaired and a photo of the jewel (if possible). In approximately 1-2 days Black and Coral will contact you to proceed with the repair of the product, by making an initial budget (which can be modified by carefully evaluating the piece by expert hands in our atelier).

    2. The product must be sent assuming customer shipping costs with its original jewelry case protected to Black and Coral (C / Orense 29, 28020, Madrid). In case the package is not in perfect condition because the client has not taken the measures of protection of the same, the client will be notified by Black and Coral and the company will not be responsible for the expenses of the new shipment to the client. Formalized the process will proceed to repair the product.

    For pieces that have less than 14 days since customer received the product, the repair and shipping costs will be free for the client.

    Black and Coral is not responsible for:

    lost or not received packets that have been sent by customer for repair.

    pieces that have been damaged by customer due to incorrect use and/or improper preservation of the jewelry. Learn how to take care of your jewelry with some basic tips [next paragraph].

    JEWELRY CARE RECOMMENDATIONS

    Each Black and Coral jewel is precious and unique. Taking care of them will help you keep them in perfect condition over time and maintain the brightness, following some basic tips:

    Our jewels are delicate pieces, so we recommend you to handle them with care.

    Jewelry should be cleaned gently regularly with a suede cloth.

    It is best to avoid contact with water. Take them off carefully before showering. Do not bathe in the pool with them on or take them to the beach. In these three cases, not only water can damage your jewelry, but also soap, chlorine and sea saltpetre, sand and prolonged intense sun exposure or sources of intense heat.

    Avoid direct contact with perfumes, cosmetics and abrasive products (such as household cleaning, DIY and gardening).

    We suggest you take off the pieces before doing certain physical activities such as sports or cooking. Apart from the aforementioned external agents, sweat and the Ph of the skin itself can alter the brightness of your pieces. It is recommended that you also take them off before going to sleep.

    Jewelry can be scratched if they are in contact with each other without proper protection. We advise you to keep them individually in their original case. But also an optimal form of preservation is in an airtight jeweller with padded interior. Chains necklaces must be closed and placed flat to prevent knots from forming.

    It is not advisable to leave and/or keep your jewelry in the bathroom. Contact with water moisture can alter them and make them lose their original shine more easily.

    Black and Coral is not responsible for pieces that have been damaged due to incorrect use and/or improper preservation of the jewelry.

    INDUSTRIAL AND INTELLECTUAL PROPERTY

    All the contents that appear on the WEBSITE, unless expressly stated otherwise, are the exclusive property of Black and Coral or third parties.
    The client does not assign any intellectual or industrial property rights to the WEBSITE or to any of its integral elements, the reproduction, transformation, distribution, public communication, making available, extraction, reuse, forwarding or transfer being expressly prohibited to the client use of any nature, by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights.
    The client may view and obtain a temporary private copy of the contents for their exclusive personal, private and non-collective use in their computer systems (software and hardware), provided that it is not for the purpose of developing collective or commercial or professional activities. The client must refrain from obtaining, or attempting to obtain, the contents by means or procedures other than those that have been made available or indicated for that purpose or those that are usually used on the Internet (provided that the latter do not involve a risk of damage or disablement of the WEBSITE). The customer must respect at all times all intellectual and industrial property rights on the WEBSITE, owned by Black and Coral or third parties.
    In any case, Black and Coral reserves the right to modify, at any time and without prior notice, the presentation and configuration of the WEBSITE, as well as these Particular Conditions.

    AVAILABILITY OF THE ONLINE PURCHASE SERVICE

    The Service will be available permanently twenty-four hours a day. Black and Coral informs the buyer that there may be anomalies or interruptions in the availability or operation of the Service due to causes not attributable to Black and Coral (technical problems of Internet providers, telecommunications, problems in the buyer's terminal, etc.), so the period to make the purchase may be extended.

    WARRANTIES AND REPRESENTATIONS

    You warrant and represent to us that:

    • you are legally capable of entering into binding contracts;
    • you have full authority, power and capacity to agree to these terms and conditions;
    • all the information that you provide to us in connection with your order is true, accurate, complete and non-misleading; and
    • you will be able to take delivery of the products in accordance with these terms and conditions[ and our shipping and exchanges policy].

    We warrant to you that:

    • we have the right to sell the products that you buy;
    • the products we sell to you are sold free from any charge or encumbrance, except as specified in these terms and conditions;
    • you shall enjoy quiet possession of the products you buy, except as specified in these terms and conditions;
    • the products you buy will correspond to any description published on our website; and
    • the products you buy will be of satisfactory quality.

    All of our warranties and representations relating to the supply of products are set out in these terms and conditions. To the maximum extent permitted by applicable law and subject to Section Limitations and exclusions of liability paragraph 1, all other warranties and representations are expressly excluded.

    LIMITATIONS AND EXCLUSIONS OF LIABILITY 

    Nothing in these terms and conditions will:

    • limit or exclude any liability for death or personal injury resulting from negligence;
    • limit or exclude any liability for fraud or fraudulent misrepresentation;
    • limit any liabilities in any way that is not permitted under applicable law; or
    • exclude any liabilities that may not be excluded under applicable law, and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.

    The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions:

    • are subject to Section Limitations and exclusions of liability paragraph 1; and
    • govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

    We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions.Our aggregate liability to you in respect of any contract to purchase products from us under these terms and conditions shall not exceed the greater of:

    • [amount]; and
    • [the total amount paid and payable to us under the contract].

    SCOPE

    These terms and conditions shall not constitute or effect any assignment or license of any intellectual property rights.
    These terms and conditions shall not govern the licensing of works (including software and literary works) comprised or stored in products.
    These terms and conditions of sales shall not govern the provision of any services by us or any third party in relation to the products (other than delivery services).

    VARIATION

    We may revise these terms and conditions from time to time by publishing a new version on our website.A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision, but will not affect contracts made before the time of the revision.

    ASSIGNMENT

    You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions[ - providing, if you are a consumer, that such action does not serve to reduce the guarantees benefiting you under these terms and conditions].
    You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

    NO WAIVERS

    No breach of any provision of a contract under these terms and conditions will be waived except with the express written consent of the party not in breach.No waiver of any breach of any provision of a contract under these terms and conditions shall be construed as a further or continuing waiver of any other breach of that provision or any breach of any other provision of that contract.

    SEVERABILITY

    If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

    THIRD PARTY RIGHTS

    A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

    ENTIRE AGREEMENT

    Subject to Section Limitations and exclusions of liability paragraph 1, these terms and conditions[, together with [our delivery policy and our returns policy],] shall constitute the entire agreement between you and us in relation to the sale and purchase of our products and shall supersede all previous agreements between you and us in relation to the sale and purchase of our products.

    LAW AND JURISDICTION 

    These terms and conditions shall be governed by and construed in accordance with UE law.

    Any disputes relating to these terms and conditions shall be subject to the [exclusive] OR [non-exclusive] jurisdiction of the UE.

    STATURORY AND REGULATION DICLOSURES

    We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.

    These terms and conditions are available in the English language only.The website of the European Union's online dispute resolution platform is available at https://webgate.ec.europa.eu/odr/main[The online dispute resolution platform may be used for resolving disputes.]

    This website is owned and operated by: TRIVINO GARCIA-FRANCO ELENA 
    Trade name: BLACK AND CORAL
    VAT Number: 02711378T 
    Our main place of business is at: C/ Orense 29, 28020 Madrid, Spain.
    Contact: info@blackandcoral.com